About this Policy
Global Teacher takes its data protection and privacy responsibilities seriously.
Please read the following privacy policy to understand how we use and protect the personal information you provide to us, or we receive and collect when you use our services, including how we collect it, and what we do with it, as well as some of the steps we take to safeguard your personal information. We hope that this will help you make an informed decision about sharing personal information with us.
This Privacy Policy may be updated from time to time to keep it up to date with legal requirements and the way we operate our business. You are responsible for reviewing this Privacy Policy periodically and informing yourself of any changes to this Privacy Policy. We suggest that you check back regularly to review any changes. If we make significant changes to this Privacy Policy, we will seek to inform you by notice on our website or email.
What information do we collect?
We collect information about you when you sign up to our email list or apply to join a program. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in events and promotions.
We may request to collect:
Name
Contact information including telephone numbers and email addresses
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
Website usage information is collected using cookies
Sensitive personal information such as medical history and vetting disclosures
How will we use the information about you?
You may opt-out of our communications such as newsletters, blogs, and updates by unsubscribing in the link in our emails, replying to email communications to request removal from our mailing lists, or otherwise contacting us via the website chat tool. We may also use our website information to personalise your repeat visits to our website. Global Teacher will not share your information for marketing purposes with other companies unless you opt-in for us to do so.
Making an application for a program
We will collect certain information from you when you make an inquiry or apply for a program with us. Depending on your interaction with us and what program you apply for, we may collect the following personal information:
your full name, date of birth, gender (i.e. male/female/other), title, postal address, phone number, email address, next of kin, dietary requirements, travel insurance details, passport details (including nationality and city of birth), passport scan, visa application, visa page scan;
we may also ask for medical / health information, such as pre-existing medical conditions, vaccination status, if you have a disability, medication that requires refrigeration, food allergies etc., some of which is considered sensitive information or special category data under relevant data protection laws; and
any additional information you provide during the application process to check if a program is right for you, which may include personal information.
We also process and store records of the products and services you have enquired about or purchased from us, as well as collect and process information relevant to your program (such as flights and accommodation details) that you have not booked through Global Teacher , where this information has been passed to us by our partners and/or third parties.
If Global Teacher is offering visa support or assisting you with applying for a visa you may be asked to provide additional information, including for example, your occupation, your father’s personal information, marital status, your spouse’s personal information, your children’s personal information, employment and education history and social media tags. If you are providing us with the personal information of another person, you must ensure that you inform these persons of the information that you intend to provide to us, and that those you represent are aware of the content of our Privacy Policy and consent to your acting on their behalf.
We also collect your technical identity data (including IP addresses, browser type and versions, other technology on the device that you use to access our websites, some of which is collected automatically), as well as information about your usage of our websites as you and others browse our websites.
Travel providers (e.g. accommodation, hotel, transport and other similar local providers may also share personal information about you with Global Teacher, for example, to ensure fulfilment of your travel reservation, or if any complaints or disputes arise about your reservation.
Photo and Video
When you are travelling with us on a program, as part of your experience a photo or video may be taken either by the Team leader, an employee of Global Teacher or one of our partners or another passenger. We care about your privacy so if you do not wish for your photograph to be taken at any time, or to be included in any video, please let your team leader or the photographer know. Any photos taken by Global Teacher will not be used for marketing purposes without your prior knowledge. Whilst we take every precaution to protect your privacy, we are not responsible for passengers who may take your photograph or video you without our knowledge.
On some occasions, we may engage professional photographers to take and obtain photos to use in our marketing materials. We ensure that all of our customers are notified prior to travelling on our trips if a professional photographer is being engaged and you have the right to say no or opt-out of being included in any photos being taken for these purposes, including any subsequent content or images used.
Marketing and Other Interactions
We collect the following personal information from you for marketing purposes (as more fully described below):
when you subscribe to the newsletter, we will collect your full name and email address
Research
We may contact you to seek your interest in taking part in research projects, surveys, feedbacks and interviews. This may include contacting you with a post-booking or post-program feedback survey and asking to provide a score and comment on your experience.
As part of this contact, we may collect your full name, email address and program details. This information will be linked to any comments you make about your trip.
Where you have provided the relevant details, we may also contact you in response to your feedback to discuss your comments.
Safeguarding your information
Safeguarding the information you give us or we receive about you is our priority. We take appropriate security measures to protect against the loss, misuse and unauthorised access, alteration, disclosure, or destruction of your information. We have taken steps to ensure the ongoing confidentiality, integrity, availability and resilience of systems and services processing personal information and to restore the availability and access to information in a timely manner in the event of a physical or technical incident.
Access to your information, correction and deletion
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove the information you think is inaccurate.
You also have the right to erasure (Right to be forgotten, and your data deleted). If you want to have your data deleted from Global Teacher’s database please speak with a member of our team.
Changes to our privacy policy
We keep our Privacy Policy under regular review and will place any updates on this webpage.
Please contact us if you have any questions about our Privacy Policy or information we hold about you at [email protected]
Cookies & Website Usage
Our websites use a standard technology called ‘cookies’ and web server log.
Global Teacher takes its data protection and privacy responsibilities seriously.
Please read the following privacy policy to understand how we use and protect the personal information you provide to us, or we receive and collect when you use our services, including how we collect it, and what we do with it, as well as some of the steps we take to safeguard your personal information. We hope that this will help you make an informed decision about sharing personal information with us.
This Privacy Policy may be updated from time to time to keep it up to date with legal requirements and the way we operate our business. You are responsible for reviewing this Privacy Policy periodically and informing yourself of any changes to this Privacy Policy. We suggest that you check back regularly to review any changes. If we make significant changes to this Privacy Policy, we will seek to inform you by notice on our website or email.
What information do we collect?
We collect information about you when you sign up to our email list or apply to join a program. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in events and promotions.
We may request to collect:
Name
Contact information including telephone numbers and email addresses
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
Website usage information is collected using cookies
Sensitive personal information such as medical history and vetting disclosures
How will we use the information about you?
You may opt-out of our communications such as newsletters, blogs, and updates by unsubscribing in the link in our emails, replying to email communications to request removal from our mailing lists, or otherwise contacting us via the website chat tool. We may also use our website information to personalise your repeat visits to our website. Global Teacher will not share your information for marketing purposes with other companies unless you opt-in for us to do so.
Making an application for a program
We will collect certain information from you when you make an inquiry or apply for a program with us. Depending on your interaction with us and what program you apply for, we may collect the following personal information:
your full name, date of birth, gender (i.e. male/female/other), title, postal address, phone number, email address, next of kin, dietary requirements, travel insurance details, passport details (including nationality and city of birth), passport scan, visa application, visa page scan;
we may also ask for medical / health information, such as pre-existing medical conditions, vaccination status, if you have a disability, medication that requires refrigeration, food allergies etc., some of which is considered sensitive information or special category data under relevant data protection laws; and
any additional information you provide during the application process to check if a program is right for you, which may include personal information.
We also process and store records of the products and services you have enquired about or purchased from us, as well as collect and process information relevant to your program (such as flights and accommodation details) that you have not booked through Global Teacher , where this information has been passed to us by our partners and/or third parties.
If Global Teacher is offering visa support or assisting you with applying for a visa you may be asked to provide additional information, including for example, your occupation, your father’s personal information, marital status, your spouse’s personal information, your children’s personal information, employment and education history and social media tags. If you are providing us with the personal information of another person, you must ensure that you inform these persons of the information that you intend to provide to us, and that those you represent are aware of the content of our Privacy Policy and consent to your acting on their behalf.
We also collect your technical identity data (including IP addresses, browser type and versions, other technology on the device that you use to access our websites, some of which is collected automatically), as well as information about your usage of our websites as you and others browse our websites.
Travel providers (e.g. accommodation, hotel, transport and other similar local providers may also share personal information about you with Global Teacher, for example, to ensure fulfilment of your travel reservation, or if any complaints or disputes arise about your reservation.
Photo and Video
When you are travelling with us on a program, as part of your experience a photo or video may be taken either by the Team leader, an employee of Global Teacher or one of our partners or another passenger. We care about your privacy so if you do not wish for your photograph to be taken at any time, or to be included in any video, please let your team leader or the photographer know. Any photos taken by Global Teacher will not be used for marketing purposes without your prior knowledge. Whilst we take every precaution to protect your privacy, we are not responsible for passengers who may take your photograph or video you without our knowledge.
On some occasions, we may engage professional photographers to take and obtain photos to use in our marketing materials. We ensure that all of our customers are notified prior to travelling on our trips if a professional photographer is being engaged and you have the right to say no or opt-out of being included in any photos being taken for these purposes, including any subsequent content or images used.
Marketing and Other Interactions
We collect the following personal information from you for marketing purposes (as more fully described below):
when you subscribe to the newsletter, we will collect your full name and email address
Research
We may contact you to seek your interest in taking part in research projects, surveys, feedbacks and interviews. This may include contacting you with a post-booking or post-program feedback survey and asking to provide a score and comment on your experience.
As part of this contact, we may collect your full name, email address and program details. This information will be linked to any comments you make about your trip.
Where you have provided the relevant details, we may also contact you in response to your feedback to discuss your comments.
Safeguarding your information
Safeguarding the information you give us or we receive about you is our priority. We take appropriate security measures to protect against the loss, misuse and unauthorised access, alteration, disclosure, or destruction of your information. We have taken steps to ensure the ongoing confidentiality, integrity, availability and resilience of systems and services processing personal information and to restore the availability and access to information in a timely manner in the event of a physical or technical incident.
Access to your information, correction and deletion
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove the information you think is inaccurate.
You also have the right to erasure (Right to be forgotten, and your data deleted). If you want to have your data deleted from Global Teacher’s database please speak with a member of our team.
Changes to our privacy policy
We keep our Privacy Policy under regular review and will place any updates on this webpage.
Please contact us if you have any questions about our Privacy Policy or information we hold about you at [email protected]
Cookies & Website Usage
Our websites use a standard technology called ‘cookies’ and web server log.